Shipping Policy

At Tick Vibe, we are committed to delivering your order quickly, safely, and efficiently to customers in Pakistan and the United States.

Pakistan Orders

Once you place an order, our customer support team may contact you to verify your order details and delivery address. After successful verification, your order will be processed and dispatched within 1 business day.

Orders are typically delivered within 3–5 working days across Pakistan. Delivery times may vary depending on your location, public holidays, weather conditions, or courier service delays.

Payment Method (Pakistan)

To ensure genuine orders and reduce unnecessary delivery failures, customers are required to pay advance shipping charges before dispatch. The remaining product amount can be paid through Cash on Delivery (COD) when the parcel is delivered.

Please note that advance shipping charges are non-refundable once the order has been dispatched, as courier companies charge shipping costs regardless of whether the parcel is accepted, refused, or returned.

Pakistan orders are shipped through our trusted courier partners, including:

• TCS
• Leopards Courier
• M&P
• Trax
• PostEx
• Other reputable logistics providers

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United States Orders

Customers in the United States can securely place orders using our Shopify Payments checkout.

All orders are processed within 1 business day after successful payment confirmation.

Orders are typically delivered within 10–15 business days, depending on customs clearance, destination, weather conditions, and courier operations.

Payment Method (USA)

• Full payment is required at checkout using our secure Shopify Payments gateway.

• Cash on Delivery (COD) is not available for orders shipped to the United States.

USA orders are shipped through trusted international courier services, including:

• DHL
• FedEx
• Leopards Courier (International Services)
• Other reliable international logistics partners, when applicable

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Order Verification

To ensure a smooth delivery process, please provide an accurate shipping address, email address, and contact number when placing your order.

For Pakistan orders, our team may contact you to verify your order before dispatch.

If we are unable to verify a Pakistan order or do not receive the required advance shipping payment after multiple contact attempts, the order may be cancelled.

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Shipping Delays

While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to:

• Public holidays
• Severe weather conditions
• Customs inspections (International Orders)
• Remote delivery locations
• Courier operational delays
• Other circumstances beyond our control

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Need Assistance?

If you have any questions regarding your order, shipping status, or payment confirmation, please contact us:

Email: info@tickvibe.com